NDIS App Planned Outage on 20 October 2024: Important Details and How to Prepare

NDIS App Planned Outage on 20 October 2024: Key Information and User Imp

Learn about the upcoming NDIS app outage on 20 October 2024, including the scheduled downtime, affected services, and how to prepare for the temporary disruption.

by Dianne Martinez 2024-10-20 03:33:31

Planned NDIS App Outage on 20 October 2024 – What You Need to Know

The National Disability Insurance Scheme (NDIS) is preparing for an upcoming planned system outage that will affect users of the my NDIS app. The scheduled outage, taking place on Sunday 20 October 2024, is necessary to allow the National Disability Insurance Agency (NDIA) to implement updates and improve system functionality.

This planned outage is vital for the improvement of user experience, security, and performance within the app.

Outage Details and User Impact

The my NDIS app will be unavailable during the following times:

Start Date and Time: Sunday, 20 October 2024, at 6:30 pm AEDT
Finish Date and Time: Sunday, 20 October 2024, at 8:00 pm AEDT
Duration: 1.5 hours

During this window, users will not be able to access the app or any related services. The NDIA advises all users to plan accordingly to avoid disruption.

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Importance of System Updates and Apology

System updates, such as this outage, are necessary to implement security upgrades, performance enhancements, and bug fixes. These updates will ensure a smoother and more secure experience for all NDIS participants, families, and providers.

The NDIA apologizes for any inconvenience caused during the outage and appreciates users’ understanding. The agency is committed to improving services through these essential upgrades.

For further updates, you can sign up for the NDIA’s monthly email newsletter to stay informed about future changes and improvements.